Coupon Code: SPRING22 (expires April 30th)
Course Description: This short- 4-hour course does a deep-dive into active listening so you can practice mastering this skill set.
Audience: This course is designed for NBC-HWC’s that are looking for CEC's and would like to refresh their coaching skills.
This course includes reading, watching videos, writing coaching transcripts, discussion boards, and practicing active listening.
- Learners will design a coach-client transcript that demonstrates active listening skills.
- Learners will demonstrate active listening skills through a listening exercise.
Course Delivery: This is an online on-demand course. Upon enrollment, you will have access to all the materials and can complete the content at your own pace.
The following NBHWC competencies are covered:
2.3.1. Be attentive and mindful
2.3.2. Be open-minded
2.3.3. Be curious without assumptions
2.3.4. Pace communication to fit the client’s needs
2.3.5. Listen for what is not being said
2.3.6. Nonverbal communication
188.8.131.52. Use silence appropriately
184.108.40.206. Attend to and address nonverbal communication